The bank recalled that it is impossible to repay the “non-existent loan”.
“Oschadbank” responded to the accusations / photo from UNIAN
State “Oschadbank” was accused of writing off the client’s pension funds.
This is what we are talking about in the review on the profile site “Ministry of Finance“.
“The bank” forgot to inform the client about the transaction. “When asked where and on what basis the funds were” stolen “, they answered on the hotline, saying that the loan was repaid, after which they also removed the payment for looking at the balance on the account, although no one asked about it. The bank account is a pension, no loans were taken. The bank representatives are not present at the court hearings. All … “, – writes the author of the publication.
In response, a representative of the bank recalled that it is impossible to repay a loan that does not exist, and asked for contact information.
“We will check the situation and give feedback,” the Oschada employee assured.
In the comments, the author of the complaint clarified that we are talking about a migrant’s pension, so it is impossible to change the bank to another in this case.
Other details of the incident were not specified in the recall.
We will note that earlier a resident of Cherkassy was outraged by the terms of service in a state bank, having told about the incident that happened to her retired mother.